OPERA PMS

A solution you can trust

A comprehensive hotel management system that can be adapted to the unique requirements of any facility - from mini-hotels to large international chains.







 

 

Main advantages

Your guests in detail

The interface is customizable according to your needs. All data, demographic and geographic, payment history for all profiles, and the collection and download of data in the form or volume you want.

One solution for multiple locations

Multi-Property cuts your hardware costs with a single database for multiple hotels, consolidating data from across the chain and reporting for all properties.

Online Distribution

OPERA PMS Online Booking Module allows you to efficiently set up all possible online sales channels, including OTAs, GDS, and metasearch, as well as the ability to accept bookings through the hotel’s website.

Rates that work

OPERA PMS provides full fare management functionality, flexibly adapting rates according to demand dynamics. Whether it is special rates for corporate clients or calculating for extended stays in apartments, OPERA helps revenue managers achieve their goals. The system also includes tips on choosing the best rate, plus cross or upselling capabilities.

Analytics and forecasts

OPERA’s analytic tools allow you to create detailed reports with forecasts and historical data for past periods, helping you to make the most informed decisions.

High speed of service

The multifunctional Front Desk panel allows you to settle a guest with a single click, quickly issue invoices in click-n-drag mode, leave messages for the guest at their location, and provide 24-hour guest service without interruption for nightly audits.

Mobile Technology

OPERA’s solution allows hotel staff to go above and beyond, move freely, and provide exceptional service anywhere in the hotel, anytime. The new mobile solution has many core functions, such as check-in, maintenance, and room cleaning.

Extensive integration

OPERA has proven integration with over 2,500 vendors of various add-on modules and systems, whether electronic locks, revenue management systems, booking modules, payment gateways, and more. So, when you choose OPERA, you get an integrated technology infrastructure that fully supports your business.

 

 

 

The Modules

PMS – Hotel Management Module

OPERA PMS is the basis of an integrated solution. It is tailored to meet your requirements and provides precise information at the level of the individual hotel and the network, with all objects connected to one Oracle database.

OPERA S&C – Sales and Event Management Module

OA comprehensive system with a unique set of tools for the most efficient organization and management of both the sales and event departments. The robust functionality of OPERA PMS enables the OPERA S&C module to provide the following solutions: Sales management and lead tracking; Customer Relationship Management; Event management; Management of conference rooms and functional areas; Calculations for banquet service; Planning catering services and resource allocation; Control of readiness and staffing of halls; Various menu options; Cost, profit, and margin analysis; Forecasting tools; Advanced reporting features.

OVOS (OPERA Vacation Ownership System), a co-ownership management module

OVOS is designed for co-owned properties. It allows you to manage contract-based bookings, move inventory automatically, and generate financial (request/scheduling) reports. Thanks to OVOS, owners can link the management of leased space, become a shareholder, or use additional hotel services without physically living on the property. In addition, the system allows different ways to distribute profits.

ORS (OPERA Reservation System) – centralized reservation module

The industries first directly configured and integrated corporate accounting system, dependent upon the central reservations office (CRO) or specific hotel requirements. The system provides quick access to the main functions of the module via “hotkeys.” For example, in ORS, booking agents and global sales staff can book not only rooms but also banquet and meeting rooms by using a convenient set of tools for instant and accurate response to customer requests; this significantly speeds up service and increases revenue.

OPERA Multi-Property

This customizable module meets all your needs, from consolidating information on multiple hotels in a single data center to exchanging data between facilities. The module allows you to unify and consolidate reporting, centralize hotel equipment within one network, and simplify maintenance. A unified database also provides the exchange of various functions within the network.

OPERA Web Self-Service / OPERA S&C Web Self-Service (KIOSK/OWS)

The Oracle Hospitality module OPERA Web Self-Service enables a secure and modern online service that allows your guests to book or modify existing reservations, validate their loyalty scores, and indicate their preferences. The benefits are endless: increased revenue through improved guest satisfaction, loyalty, retention, and improved quality of service that multiplies brand awareness.

Contact

We would love to tell you more about HRS.

Just ask your regional manager to find out how HRS can help you to grow your business.

HRS Moscow
29 Serebryanicheskaya Naberezhnaya
109028 Moscow

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